Cookies used by the Curcle platform

This Cookie Policy explains how Curcle Ltd (company number 17260381), a company registered in England & Wales and a wholly-owned subsidiary of Herridge Ventures (“Curcle”, “we”, “us”), uses cookies and similar technologies in the Curcle field-service management platform (the “Service”). It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website or use a web application. They allow the application to recognise your device, keep you signed in, and operate securely. Similar technologies, such as browser local storage, may be used for the same purposes.

2. The cookies we use

We use cookies in two categories: those that are strictly necessary to provide a secure, working Service, and a single optional analytics tool that only runs if you consent to it. We do not use advertising cookies and we do not sell your data to advertisers.

Strictly necessary cookies

These are required for the Service to function and to keep it secure. They are exempt from consent under UK law and are always active.

• Session cookie: keeps you securely signed in as you move between pages, and expires after a period of inactivity.
• Security (CSRF) cookie: protects against cross-site request forgery by verifying that requests genuinely come from you.

Analytics cookies (optional)

On this marketing website we use Microsoft Clarity, an analytics service provided by Microsoft Corporation, to understand how visitors use our pages — for example which links are clicked and how far people scroll — so that we can improve the site. Clarity may also record anonymised session replays and heatmaps with on-screen text masked by default.

Microsoft Clarity sets its own cookies (such as “_clck” and “_clsk”) and may process information including pages viewed, interactions, approximate location derived from your IP address, and device and browser details. This processing may involve transferring data to Microsoft under appropriate safeguards. These are non-essential cookies, so Clarity is configured to wait for your consent: it does not set or use any cookies for tracking until you accept. If you decline, no Clarity cookies are set.

You can read more in Microsoft’s privacy statement at https://privacy.microsoft.com/privacystatement.

Local storage

The Service may use your browser’s local storage to remember preferences (such as light or dark mode), to record your cookie choice, and — where you use the app offline — to hold data temporarily on your device until it can be synchronised. We also keep a privacy-light, first-party measure of page visits that uses local storage rather than cookies and is not shared with third parties. This information stays on your device and is not used for cross-site tracking.

3. Other third-party cookies

Where you use optional features that rely on third parties — for example the in-app Google Maps view or Stripe-hosted payment pages — those providers may set their own cookies, governed by their respective privacy and cookie policies. We do not control these cookies.

4. Consent

Our strictly necessary cookies do not require consent under UK law because they are essential to provide and secure the Service. Our optional analytics cookies (Microsoft Clarity) do require consent, which we ask for through the cookie preferences panel shown when you first visit the site. The Clarity script may load in a consent-pending mode so the installation can be verified, but it is configured not to set or use cookies until you opt in. Clarity only sets and uses cookies once you choose “Accept all” (or turn analytics on and save your preferences); choosing “Reject all” means no Clarity cookies are set.

You can change your choice at any time using the “Cookie Settings” link in the footer of any page, which reopens our cookie preferences panel. There, essential cookies are shown as always active, and you can turn analytics cookies on or off and save your preference (or use “Accept all” / “Reject all”). If you withdraw consent after previously accepting, Clarity will stop using cookies; you can also clear any existing Clarity cookies through your browser settings.

5. Managing cookies

You can control and delete cookies through your browser settings, and you can manage your analytics choice at any time via the “Cookie Settings” link in the footer. Please note that blocking the strictly necessary cookies described above will prevent you from logging in to and using the Service.

6. Changes to this policy

We may update this Cookie Policy from time to time. Material changes will be notified inside the app.

7. Contact

Questions about this Cookie Policy should be directed to support@curcle.co.uk.